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Frequently Asked Questions (FAQ)

Frequently Asked Questions (FAQ)

What is Thrilling Love?

Thrilling Love is an online community designed to help people form meaningful connections through real conversations, shared intentions, and respectful interactions. Our platform focuses on authenticity, safety, and creating an environment where connections can grow naturally.

Is Thrilling Love free to use?

Yes. Thrilling Love offers free access to core features so members can explore the community, connect with others, and participate meaningfully. Optional premium features may be introduced in the future to enhance the experience.

Who can join Thrilling Love?

Thrilling Love is open to adults aged 18 and older. All members are expected to follow our Community Guidelines to ensure a respectful and positive environment for everyone.

How does Thrilling Love keep the community safe?

Safety is a top priority. We provide tools that allow members to:

  • Block or report other users
  • Control who can contact them
  • Manage visibility and privacy settings

Our moderation team reviews reports and takes action when necessary to maintain a safe and respectful community.

Concierge & Support Services

What is Thrilling Love Concierge?
Thrilling Love Concierge is a support and safety service designed to help maintain a respectful, authentic, and secure community. Concierge representatives may assist with onboarding guidance, safety moderation, dispute resolution, or feature education.

Do concierge representatives impersonate users?
No. Concierge representatives do not impersonate users, create false profiles, or engage in deceptive communication. All concierge activity follows our Community Guidelines and applicable platform policies.

Will a concierge message other users on my behalf?
No. Users are responsible for their own communications. Concierge support may provide guidance or intervene for safety or moderation purposes but does not engage in romantic, deceptive, or user-to-user interactions.

Is concierge service automated or human?
Concierge support may include a combination of human moderation and automated safety tools, depending on the situation and service needs.

Is concierge service optional?
Yes. Concierge services are designed to enhance safety and user experience but are not required for basic platform use.

Does concierge support read private messages?
Private messages are not reviewed unless required for safety enforcement, moderation review, fraud prevention, or legal compliance, as outlined in our Privacy Policy.

How do I report inappropriate behavior?

You can report a user directly from their profile or within a conversation. Our support team reviews all reports and takes appropriate action in accordance with our Community Guidelines.

How is my personal information protected?

We take data privacy seriously. Personal information is handled in accordance with our Privacy Policy, which explains how data is collected, used, and protected. Thrilling Love does not sell personal data to third parties.

Can I control who sees my profile or messages me?

Yes. Members can manage privacy settings, adjust visibility preferences, and choose how they interact with others on the platform.

Is Thrilling Love available on mobile devices?

Yes. Thrilling Love is accessible via web and is currently being prepared for mobile app availability on major app platforms.

How do I delete my account?

Members can delete their account at any time from their account settings. Once deleted, personal data is handled according to our data retention policies outlined in the Privacy Policy.

What should I do if I’m experiencing technical issues?

If you encounter any issues or have questions, please contact our support team through the Contact Us page or email us at: thrillingloveapp@gmail.com

How can I stay updated on new features and announcements?

We regularly post updates on our official pages and notify members about important platform changes, feature releases, and community updates.

Where can I learn more about Thrilling Love?

Visit our About Us, Community Guidelines, and Safety Center pages to learn more about our mission, values, and commitment to user safety.

Our Promise

Thrilling Love is built on respect, trust, and meaningful interaction. We’re committed to providing a welcoming space where connections feel genuine and safe.

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