PRIVACY POLICY

Privacy Policy

Effective Date: 11/25/25
Last Updated: 01/03/26

Thrilling Love™ (“we,” “our,” “Company”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, store, and share your information when you access or use the Thrilling Love website, mobile applications, and services (“Services”).

By using Thrilling Love, you agree to the practices described below.

This Privacy Policy is written to comply with:

• U.S. Federal & State Privacy Laws
• California Consumer Privacy Act (CCPA/CPRA)
• General Data Protection Regulation (GDPR – EU/EEA/UK)
• International privacy and data protection standards

1. Information We Collect

We collect information in the following categories:

A. Information You Provide

Account Information

• Name or display name
• Email address
• Phone number (optional)
• Date of birth (required for age verification)
• Password or login credentials

Profile Information (optional depending on your usage)

• Photos
• Bio or prompts
• Location preferences
• Connection preferences

User Content

• Messages
• Photos
• In-app interactions
• Connections or matches

We do not read private messages unless required by law or for safety enforcement.

B. Information Collected Automatically

Device Information

• Device model
• Operating system
• IP address
• App version
• Unique device ID

Usage Information

• User actions
• Login times
• Interactions with features
• In-app behavior

Location Information

• Approximate location (city-level)
• Precise location (only if you enable it)

You can disable location access at any time.

C. Information from Third Parties

We may receive information from:

• App Stores (Apple/Google)
• Payment processors
• Advertising partners
• Analytics providers

2. How We Use Your Information

We use your information to:

Provide the Services

• Create and manage your account
• Allow you to connect with others
• Personalize your experience
• Facilitate messaging and interaction

Safety & Integrity

• Detect and prevent fraud
• Remove harmful or illegal content
• Enforce our Community Guidelines
• Respond to reports

Concierge & Moderation Support: We may use trained moderators or concierge representatives to assist with user experience, safety monitoring, content moderation, onboarding support, and dispute resolution. Concierge interactions may include guidance, safety interventions, or communication assistance and are conducted in accordance with our Community Guidelines and Privacy Policy. Concierge representatives do not impersonate users or engage in deceptive practices.

Analytics & Improvements

• Understand platform usage
• Fix bugs and technical issues
• Improve product performance

Payments

• Process purchases
• Manage subscriptions through the App Store/Google Play
• Prevent fraudulent transactions

Legal Obligations

• Comply with law enforcement requests
• Respond to subpoenas and legal process

3. Legal Bases for Processing (GDPR Users)

For users in the EU/EEA/UK, we rely on:

• Contractual necessity (to provide the service)
• Legitimate interests (improve safety, prevent fraud)
• Consent (location, notifications, marketing)
• Legal obligations (law enforcement compliance)

4. Sharing Your Information

We do NOT sell your personal information.

We may share information with:

A. Service Providers

Trusted companies that help us operate Thrilling Love, such as:

• Hosting providers
• Analytics partners
• Email delivery services
• Payment processors

B. Safety Partners

For moderation, safety enforcement, and fraud detection.

C. Legal Authorities

If required to comply with law or protect users.

D. Other Users

Only what you choose to make visible on your profile.

5. Cookies & Tracking Technologies

We may use cookies and similar technologies, including:

• Cookies
• Web beacons
• Device identifiers

These may be used for:

• Authentication
• Analytics
• Personalization
• Security

Users can manage cookies through browser settings.

6. Your Rights

Depending on your region, you may have rights to:

GDPR Users (EU/EEA/UK)

• Access your data
• Correct inaccurate data
• Delete your data
• Restrict processing
• Object to processing
• Data portability
• Withdraw consent

U.S. Users — California (CCPA/CPRA)

• Know what personal information is collected
• Access your data
• Delete your data
• Correct inaccuracies
• Opt-out of “sharing” (we do not sell or share data for advertising)

Requests can be made at: thrillingloveapp@gmail.com

7. Data Retention

We retain information:

• As long as your account is active
• 12–24 months after deletion (for safety/legal compliance)
• As required by law or to resolve disputes

You may request data deletion at any time.

8. Children’s Privacy

Thrilling Love is for adults 18+ only. We do not knowingly collect data from minors. If a minor is found on the platform, the account is removed immediately.

9. International Data Transfers

Your data may be transferred to:

• The United States
• Other countries where our service providers operate

We use the following safeguards to protect information globally:

• EU Standard Contractual Clauses
• Adequacy decisions
• Security safeguards

10. Security

We implement industry-standard measures, including:

• Encryption
• Secure servers
• Access controls
• Account authentication safeguards

While no system is 100% secure, we work hard to protect user data.

11. Third-Party Links

Our platform may link to external websites or services. We’re not responsible for their privacy practices.

12. Changes to This Policy

We may update the Privacy Policy periodically. Significant changes will be notified within the app.

13. Contact Us

For privacy questions or data rights requests:

Thrilling Love Support Team
Email: thrillingloveapp@gmail.com
Subject line: “Privacy Request”